Can you hear me…hello????

In Uncategorized on August 25, 2009 at 4:27 pm

We must attain mastery over communication. It is mandatory. It is essential.

Communication in its earliest form can be traced back to prehistoric times when humans used grunting (although we can still see this genetic trait at sports events!) to communicate and wall paintings to get their message across; although we as a race have evolved significantly (one hopes!) the basics remain the same.

Communication takes place between one to many people. It comprises verbal, non verbal and physical gesture ! A successful communication transaction occurs when the message communicated is received exactly as it was intended and also acted upon.

Leaving communication theory aside, let us strip it down to the bare essentials and look at a few scenarios. Okay, so scenario A, we are given a task to do something and we agree to a deadline-now, as the project lead sends reminders, SMS’s, emails and leaves wonderfully long voice mails because of a lack of action on our part. What will the project lead automatically assume?   First of all, that the person given “ownership” of the task, has not lived up to their promise and  it is safe to say that there is great disinterest; now there could be VALID reasons for not completing the task, but because this was never communicated to the project lead, he or she will never know.

Net result: Your reputation and management skills take a HUGE  hit

Outcome: People lose trust in you and they are unlikely to  recommend you for anything again.  Conversely, let’s look at Scenario B where a project is given and there is good two-way communication between the parties. Guess what? You just won some brownie points, gold stars, laurels or whatever form of  award you wish to add in its place.

The bottom line:  without good communication you will NOT make any significant leaps in life. not to mention the angst, frustration, pain and distress you will cause to others in the process.

In my earlier years, I did complete projects, but for a short time became a little complacent, but through working under the guidance of one leader, I learned work discipline and how timely communication can make or break a situation especially when working for a community based project.

My own father-a dispenser of sage wisdom-often says that if you take on something especially in a voluntary/community capacity, ONLY say yes if you can see it through to the end.   He is so right. Never take on something you cannot do and if you take it on DO communicate at all times.

Remember, even our early predecessors communicated effectively.   Need i say more?


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